Your Body. Your Brain. Your Way.

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Customer Service

This page includes information on our Returns and Refunds Policies.

For general customer service questions contact us at: friends@flytefitness.com

Returns

Please contact us at friends@flytefitness.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at friends@flytefitness.com.

Shipping

To return your product, please contact us at friends@flytefitness.com. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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